What type of information is collected about you?
We collect personal information which may include your name, work address and employer, role you are employed in, email address, IP address and information about what pages you visited and when.
For example:
Where you submit information by forms such as through completing audits, surveys or using our contact form, this information is stored on our servers.
If you contribute to our forums then we will keep a record of your contributions and information about when you made your contribution and details such as the IP address you were using at the time.
We do not collect any information that is classed as sensitive by the Information Commissioner (a list of which can be found at https://ico.org.uk/for-organisations/guide-to-the-general-data-protection-regulation-gdpr/lawful-basis-for-processing/special-category-data/).
Where you complete any online learning, data is stored in our Learning Management System (LMS). Data within the LMS is used to confirm course completion and allow us to understand if there are certain areas which are causing problems for users. This information is stored on our servers.
If you make a purchase through our site and pay by debit or credit card we do not hold your card information, it is collected by our third party payment processors who undertake to ensure its safety.
How is your information used?
We may use your information to:
- provide you with learning materials and associated resources.
- process any purchases that you have made.
- meet our obligations as a result of contracts entered into between you or your organisation and us.
- seek your views and comments on our services.
- make you aware of changes to our services.
- send information to you that you have requested and identified may be of interest to you – this may include updates and advertising of our services.
- to allow Safeguarding Network to undertake analysis of who is using our services.
- to reduce the potential for spam on our network.
By using Safeguarding Network to meet your learning needs you are acknowledging that your data will be processed as set out above in order to provide you with the services you have signed up to. You do however retain the right to control how Safeguarding Network use your information in relation to contacting you as set out below.
How long do we keep your information for?
Safeguarding Network will store your personal information for a period of up to three years after the date that your account is last updated or accessed (whichever is later). This length of time has been chosen as any learning that you have completed through our services will then require updating. Where possible we will contact you prior to deleting your account and associated information providing you with the choice about whether you wish Safeguarding Network to keep your account active.
You retain the right to request that Safeguarding Network delete your account at any time. When your account is deleted this will remove all your personal information from our network, including any records of learning accessed / completed. You can delete your account by using the link in the “Profile” section of the site, or by contacting Safeguarding Network through the contact form or by writing to us at Safeguarding Network, Chimmels, Dartington Hall, Totnes, Devon, TQ9 6EQ.