Privacy notice

Safeguarding Network Limited ("we", "our", or "us") is committed to protecting your privacy. This privacy notice explains how we collect, use, share, and store your personal data in compliance with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018

We are Safeguarding Network Limited (company no. 10661282), trading as “Safeguarding Network”. Our registered address is Chimmels, Dartington Hall, Totnes, Devon, TQ9 6EQ. We are registered with the Information Commissioner’s Office (ICO) under number ZA273089.

In most situations, we act as a data controller, meaning we determine the purpose and means of processing your personal data, such as when you contact us, use our services, or work with us.

We also act as a data processor when handling personal data on behalf of our customers. In those cases, we only process information in accordance with the customer’s instructions and under a contract.

Transparency
We are committed to openness. We will always inform you of what personal data we collect, why we collect it, how we use it, and with whom we may share it. We only collect what we need and do not retain it longer than necessary. Your data will never be sold and will only be shared with third parties where you have consented, where we are required by law, or where we work with trusted partners who help us deliver our services.

Security
We follow robust technical and organisational measures to protect your data from unauthorised access, loss or misuse. This includes encrypted storage, limited access, regular staff training, and strict contractual controls when using data processors (suppliers).

Control
You have full control over how we communicate with you. You can opt out of marketing or service-related emails at any time by contacting us at contact@safeguarding.network  

Personal data is any information that identifies you directly or indirectly, such as your name, ID number, location, online identifiers, or details about your identity or background.

We mainly collect personal data directly from you when you:

• Enquire about our services
• Subscribe to our communications
• Book meetings 
• Join a membership scheme
• Use our supervision or consultancy services
• Attend training or events (online or in-person)
• Provide feedback

We may also collect data from third parties, including:

• Referrals from colleagues or other clients 
• Public websites or directories (e.g. LinkedIn)
• Recruitment agencies
• Referees (for employment or service contracts)

Enquiries
When you contact us about our services, we collect your name, email, phone number and enquiry details to respond and keep a record of our communications.

Supervision & Consultancy Customers
We collect your contact details and support needs to fulfil our contract or take steps before entering into one. We also retain this information for our legitimate interests, such as record keeping and insurance.

Members
When you join our membership, we collect your name and email to provide services and share member-only updates and offers.

Training Attendees
When you book onto a training session, we collect your name and contact details to register you and share relevant updates. If a third-party provider is delivering the session, we may share your information with them. You can opt out of future communications at any time.

Website users
Cookies on our site help us understand how it is used and improve navigation. Cookies are small text files placed on the devices of visitors to websites. You can manage cookies by visiting your browser settings.  Please see our Cookie Policy for more information.

Subscribers
With your consent, we use your contact details to send marketing communications about our services. Emails may include tracking features and follow-up messages if you begin but do not complete a purchase. You can unsubscribe at any time via the link in our emails or by contacting us.

Customer Leads
We may collect work contact details of professionals from public sources (e.g. LinkedIn) who might be interested in our services. This supports our legitimate interests in business development. You can opt out of contact at any time.

Job Applicants
We collect applicant information (e.g. CVs, contact details, LinkedIn profiles if shared) to assess suitability for roles. This is done with your permission and for our legitimate interests in recruitment.

Employees, contractors and independent people
We process personal data about employees, contractors and independent people for employment, contractual and legal purposes. This includes:

• Contact and identification details: Name, address, date of birth, emergency contacts.
• Employment information: Contracts, roles, working hours, appraisals, training, disciplinary and exit records.
• Payroll and financial data: Bank details, National Insurance numbers, salary, pension, expenses.
• Background checks: Right to work and Disclosure and Barring Service (DBS) checks.
• System and IT use: Access logs and device usage for security and auditing.

We may also process special category data, such as:

• Health information: For absence management, workplace adjustments and legal compliance.
• Equality and diversity data: Where provided voluntarily.

Processing is carried out to meet contractual obligations, comply with employment, health and safety, and equality laws and for legitimate business interests. Special category data is processed where necessary for employment law obligations or health and safety purposes.

Children
We do not actively collect data about children. If such data is shared, it is passed to the appropriate safeguarding lead and deleted unless we have a legal reason to retain it.  

We only share your personal data when necessary, and we will never use it in unexpected ways.

We may share your data:

• With your consent
• With trusted service providers (our “data processors”) who help us deliver our services, such as cloud storage or payment platforms. They only process your data under our instructions and must meet strict security and legal standards.
• When required by law, for example, to comply with a court order or support safeguarding concerns.
• To protect vital interests, such as preventing serious harm to you or others.
• In connection with a business transfer, if we sell our company or its assets.
• To prevent fraud or protect rights to safeguard our company, customers, and others.

For more details on where your data is stored and who our service providers are, see Where We Store Your Data, below.

We store your personal data in the UK or European Economic Area (EEA). If any of our trusted service providers store data outside these regions, we put UK-approved international data transfer agreements in place to make sure your information is handled securely and in line with UK data protection laws.

We work with the following service providers on a regular basis:

• Microsoft 365 (Microsoft Privacy Statement – Microsoft privacy) 
• Amazon Web Services (https://aws.amazon.com/trust-center/?nc1=f_cc) 
• Our CRM software, Salesforce (https://www.salesforce.com/company/legal/privacy/)
• Our payment services providers, Stripe Payments Europe Limited (Privacy Policy (stripe.com)) and Paypal (https://www.paypal.com/uk/legalhub/paypal/privacy-full) 

When we collect, use and retain personal data, the data protection laws require us to have a valid lawful basis for doing so. These are set out in Article 6 of the UK GDPR and relate to consent; contracts; legal obligations; vital interests; public tasks and legitimate interests. When we process more sensitive information (Special Category Data) such as health information, we are required to have an additional lawful basis to handle that information. These are set out in Article 9 of the UK GDPR.

The table below outlines which lawful bases we rely on when we process your personal data and Special Category Data (eg health data), and how long we keep your information for:

We take data security seriously and have implemented robust measures to protect personal data from accidental or unlawful access, disclosure, loss, damage, or destruction. These include:

• Storing data on encrypted UK-based servers; where data is stored outside the UK/EEA, International Data Transfer Agreements ensure compliance with UK GDPR.
• Restricting system access to authorised personnel on a need-to-know basis, with all staff and contractors bound by confidentiality obligations.
• Providing mandatory data protection training and requiring staff to adhere to our Data Protection Policy.
• Maintaining clear procedures for managing and reporting data security breaches.
• Conducting due diligence and using Data Processing Agreements with third-party processors to ensure legal compliance.
• Using up-to-date antivirus and encryption tools, with regular data backups.
• Applying appropriate safeguards when sharing data with trusted third parties.

You have the following rights under the data protection laws:

Right to know
You have the right to be told how your personal data is being processed. This privacy notice tells you how we handle your personal data.

Right of access
You have the right to ask us for a copy of your personal data.

Right to rectification
You have the right to ask us to rectify information you think is inaccurate. You also have the right to ask us to complete information you think is incomplete. 

Right to erasure
You have the right to ask us to erase your personal data in certain circumstances.

Right to restriction of processing
You have the right to ask us to restrict the processing of your personal data in certain circumstances.

Right to object to processing
You have the right to object to us using your personal data for direct marketing purposes.

Right to data portability
You have the right to ask that your personal data is transferred (ported) from us to another organisation or given to you.  This applies to information you have given to us where we are processing your information based on your consent or for contractual purposes and the processing is automated.

Right to complain
We work to high standards when it comes to processing your personal data. We hope you will always be happy with the way we handle your information, however if we have not met your expectations, please let us know so we can put things right. If you remain dissatisfied, you have the right to complain to the Information Commissioner’s Office.

To exercise your rights, contact us at contact@safeguarding.network . You are not usually required to pay a fee and can expect to receive a response within one calendar month. 

If you have any queries about this privacy notice or the services we offer, please email us at contact@safeguarding.network addressing it to the attention of our Data Protection Officer.

We may update this privacy notice from time to time. The latest version will always be available on our website. Last updated: 31st July 2025.