Introduction
Neglect is the ongoing failure to meet a child's basic needs and is the most frequently identified form of child abuse. Examples of neglect might include a child being persistently left hungry or dirty, or without proper clothing, shelter, supervision or health care.
Parents and carers will all at some point have one-off incidences of not doing something or not providing something for their child, things that ideally should have occurred. Family life and events are not always predictable or controllable, and no one is perfect. However, we often intervene too slowly with neglect, sometimes because no single incident acts as a trigger. At other times, referrals are made to other agencies and perhaps are not taken sufficiently seriously.
The 2023-2024 Child Safeguarding Practice Review Panel Annual Report found that in 39% of cases reviewed, the child had neglect present in their lives prior to the significant incident. In the same report, death from extreme neglect was found to be the likely cause in 5% of fatal incidents and 14.4% of serious harm incidents were categorised as non-fatal neglect.
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Neglect is one of the most difficult forms of abuse to recognise because there is often no single standout indicator and so professionals need to be vigilant to patterns which build up over time. Maintaining a chronology of concerns and understanding the cumulative impact of several different indicators is therefore key.
Neglect can have a serious and long-term impact on the child. Children who suffer neglect may also suffer from other forms of abuse as well.
I was often left by myself and I felt so lonely. I even felt lonely when mum and dad were in the house because they just weren’t there, like mentally they were completely out of it.
Definition of neglect
Neglect is the persistent failure to meet a child’s basic physical and/or psychological needs, likely to result in the serious impairment of the child’s health or development.
Prevalence
Statistics compiled by the NSPCC showed that over half of all children who have child protection plans in England have them because of concerns about neglect, and that 1-in-10 children will have experienced neglect during their childhood – this amounts to potentially 3 children in every class of 30.
In 2024/25, almost 18,000 contacts about child neglect were received to the NSPCC Helpline, making child neglect the most common reason why adults sought help for a child.
Types of neglect
Neglect can include:
- educational/developmental – not ensuring the child receives/attends appropriate education or the stimulation needed to learn and develop.
- physical – failure to provide for basic needs e.g., food, shelter, safety (including exclusion from home or abandonment) and/or failing to provide adequate supervision (including the use of inadequate carers). Physical neglect may also occur during pregnancy as a result of maternal substance misuse.
- emotional – failure to nurture, protect from emotional harm and/or provide the encouragement a child needs. This overlaps with emotional abuse and may involve ignoring, intimidating, isolating or humiliating the child.
- medical – a failure to ensure a child receives appropriate medical care and treatment, including dental care, or ignoring medical advice. It includes the failure of the parent/carer to take their child to appointments.
- adolescent – the failure to provide adequate parenting and support for teenagers resulting in them being left to deal with issues by themselves (e.g., sourcing clothing and food, finding shelter, dealing with emotions, levels of supervision and general well-being).
Why might neglect be so challenging to identify?
- Unlike some other forms of harm, neglect does not often produce an urgent crisis that demands immediate decisions and actions.
- Professionals can become used to how a child is presenting and lack professional curiosity about whether any progress is being made.
- It can be hard to look beyond individual incidents and consider the persistence and frequency of neglectful parenting behaviour, especially when professionals work with a family for a long period of time.
- Professionals might be wary about making judgements on patterns of parental behaviour, particularly when considered to be culturally embedded or when associated with social disadvantages such as poverty.
- The child may experience neglect alongside other forms of abuse which takes professional attention away from the evidence of neglect.
Children left home alone
Whilst in the UK there is no minimum age when a child can be left on their own, it is “an offence to leave a child alone if it places them at risk” – there are expectations about the child being mature enough to be able to deal with problems that may arise.
The NSPCC recommends that
- children aged 12 or older should only be left alone for long periods of time when both the child feels safe and the parent feels they’re ready.
- children under 12 are rarely mature enough to be left alone for long periods of time.
- babies, toddlers and very young children should never be left alone.
Spot the signs
Physical indicators of neglect:
- constant hunger;
- poor personal hygiene;
- poor dental health;
- skin rashes, lice etc.;
- constant tiredness;
- inadequate and/or dirty ill-fitting clothing;
- untreated medical problems;
- under/overweight.
Behavioural indicators of neglect:
- social isolation;
- poor self-esteem;
- frequent lateness or missing education;
- missed medical /dental appointments;
- destructive tendencies;
- poor relationships with peers;
- .stealing/scavenging.
Additional vulnerabilities
Any child can experience neglect, but some groups of children may be made more vulnerable, such as those:
- with parents/carers out of the house for prolonged periods
- with parents/carers who experienced neglect in their own childhoods
- with parents/carers who might distrust professional services and support or be unsure of where support can be found
- whose families are experiencing high levels of distress, including issues such as domestic abuse
- living in poverty/housing insecurity
- with parents/carers experiencing substance/alcohol misuse issues
- with parents/carers experiencing mental health issues or with disabilities
- with disabilities
- being left on their own for prolonged periods or being left in the care of siblings or unsuitable carers
Sometimes neglect occurs because parents/carers won’t look after their children and sometimes because they are unable to. Many families endure difficult situations. The cost-of-living crisis has made this worse, with parents unable to provide the essentials such as food and heating. Many parents and carers feel the need to work longer hours, some leaving children with inadequate supervision because they cannot afford additional or suitable childcare.
Whilst families may not be deliberately neglecting the needs of their children, intervention is still necessary to prevent either short-term or long-term harm.
What to do
Keep talking and noticing – maintain effective communication with students, be curious about their experiences both in and out of their education setting.
Create an open and approachable culture in school–help students think about their needs and highlight accessible places where they can get support if they feel they need this.
Consider how vulnerabilities might impact on individuals–think about the specific circumstances of individual students and their families and whether there might be times and situations when there might be increased likelihood of neglect occurring.
Consider avenues of support for students and families,including local early help processes - signpost to support services, ensuring that this is through as many different routes as possible (e.g., leaflets, posters, conversations, etc.) and that information can be accessed discretely for those who might prefer this.
Understand and use the local processes – it is possible that your Local Safeguarding Children Partnership has neglect tools for all types of professionals and settings to use to help identify and respond to neglect. Shared understandings and language can help agencies work together to address neglect.
Keep a chronology – neglect is not necessarily about one event but an accumulation of several different concerns and observations. It's important that these are noted at the time to allow the building of a bigger picture of the experiences of the child or young person.
Take action – and keep taking action until you know children and young people are safe.
Building partnerships with parents and carers
When working with parents and carers, practitioners should prioritise a child-centred approach, fostering partnerships to ensure understanding, support and safety.
Remember:
- Collaborative efforts are crucial, especially in cases of suspected harm.
- Practitioners must engage effectively with diverse families, demonstrating empathy, respect and cultural awareness.
- Communication should be clear, inclusive and accessible. Encouraging parental/carer involvement in decision-making and valuing their input is essential.
- Involving families and communities in designing processes fosters a holistic approach to safeguarding children.
- Continuous reflection and adaptation based on feedback from parents and carers enhance practice effectiveness.
- Have you considered if:
* the setting has inclusive ways for students and families to speak about homelife, so that early opportunities to support can be identified, discussed and supported?
* the signposting and information regarding parenting advice, income and housing support is accessible to all families, with consideration given to language, literacy, learning needs?
* the setting always offers practical assistance to families impacted by poverty and homelessness, where possible? This might be things like donated items to support hygiene and nutrition, clothing or space and time on site for students to complete their homework.
Free neglect poster
This free, downloadable resource raises the profile of safeguarding for your staff team. For use in staff rooms, on safeguarding boards or on the back of toilet doors, the poster includes tips, a space for local contact details, plus a link and QR codes to this resource page. Download the poster from the resources below.
DSL Training Materials
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Presentation
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Presenter Notes
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Handout for staff
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Neglect – Quiz
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Neglect – Quiz (Answer Sheet)
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Neglect scenario – Early Years Settings
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Neglect scenario (Early Years settings) – DSL Information sheet
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Neglect scenario – Primary schools
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Neglect scenario (Primary Schools) – DSL Information sheet
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Neglect scenario – Secondary schools
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Neglect Scenario (Secondary Schools) – DSL information sheet
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Neglect scenario - FE Settings
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Neglect scenario (FE settings) - DSL Information sheet
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Neglect scenario – SEND focus
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Neglect scenario (SEND focus) – DSL Information sheet
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Neglect scenario - Care settings
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Neglect Scenario (Care) – DSL Information Sheet
Resources
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Neglect poster
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Growing up neglected: a multi-agency response to older children
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Neglect in affluent families
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Nuffield Foundation – Protecting young children at risk of abuse and neglect
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Neglect: learning from case reviews
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The GCP2 assessment tool for neglect
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Child neglect podcasts
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Child abuse and neglect
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Childhood neglect: training resources
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